Bundle up and get an extra -10%
OVER 8,000 CUSTOMERS ALREADY TRUST US ❤️
Frequently asked questions
Our customer service is available around the clock, 7 days a week, during the closing-down period. Email us at support@sophieberlin.com or leave a message via our contact page and we'll reply within 24 hours.
Yes, today only we're offering free shipping on all orders throughout Germany. No hidden costs, no surprises at checkout: you'll see a full summary before you confirm your order.
Yes, you can return your order within 30 days of delivery, provided the items are unworn and in their original packaging. As we're closing soon, we kindly ask you to contact our customer service before sending the return, so we can guide you through the whole process.
Absolutely. As soon as your order ships, you'll receive a confirmation email with your tracking number and a tracking link so you can follow your parcel (remember to check your spam folder too).
You can also check tracking at any time by entering your order number and email address on our “Track your order” page.
No, this is our final clearance sale. Once stock runs out, the boutique closes for good.
FREE SHIPPING
Kostenloser Standardversand deutschlandweit per Post.
30-DAY MONEY-BACK GUARANTEE
At Sophie Berlin you shop completely risk-free – thanks to our 30-day money-back guarantee.
SECURE PAYMENT
You can pay securely by credit card, Apple Pay, Shop Pay and many other payment methods.
KUNDENSERVICE
Have a question, want to return something, or just not sure? Our team is here for you and will help quickly and personally.
Contact us at:
support@sophieberlin.com
