Art Meets Spring Elegance
Bundle up and get an extra -10%
OVER 8,000 CUSTOMERS ALREADY TRUST US ❤️
Frequently asked questions
Our customer service team is available 7 days a week during the closing-down period. Email us at support@oliviasophia-london.com or leave a message via our contact page and we'll reply within 24 hours.
Yes, we offer free delivery on all orders to mainland UK addresses. No hidden costs and no surprises at checkout: you'll see a full summary of your order total before you confirm.
Yes. You have 30 days from the day you receive your order to return it, provided the items are unworn, in their original condition and in their original packaging. This is in addition to your statutory right to cancel within 14 days under the Consumer Contracts Regulations 2013. As we're closing soon, we kindly ask you to contact our customer service team before sending anything back, so we can guide you through the process.
Absolutely. As soon as your order is dispatched, you'll receive a confirmation email with your tracking number and a tracking link so you can follow your parcel (remember to check your spam folder too).
You can also check tracking at any time by entering your order number and email address on our “Track your order” page.
No, this is our final clearance sale. Once stock runs out, the boutique closes for good.
FREE SHIPPING
Kostenloser Standardversand deutschlandweit per Post.
30-DAY MONEY-BACK GUARANTEE
At Olivia & Sophia london you shop completely risk-free – thanks to our 30-day money-back guarantee.
SECURE PAYMENT
You can pay securely by credit card, Apple Pay, Shop Pay and many other payment methods.
KUNDENSERVICE
Have a question, want to return something, or just not sure? Our team is here for you and will help quickly and personally.
Contact us at:
support@oliviasophia-london.com